Frequently Asked Questions

We provide pest control services throughout Kuala Lumpur and Selangor, including areas such as Cheras, Ampang, Bangsar, Petaling Jaya, Shah Alam, Subang Jaya, Puchong, Kajang, and many more. Contact us to confirm service availability in your specific location.

We handle a wide range of common pests in Malaysia, including:

• Termites (anai-anai)
• Cockroaches
• Ants
• Bed bugs
• Rodents (rats and mice)
• Mosquitoes
• Flies
• And other crawling/flying insects

Yes, we provide pest control services for all types of properties including homes, condominiums, apartments, restaurants, cafes, offices, warehouses, factories, retail shops, and schools.

Pricing depends on several factors including the type of pest, severity of infestation, property size, and treatment method required. We provide free quotations with no obligation. Contact us via WhatsApp with details about your pest problem for an accurate quote.

Yes, we offer free consultations and can often provide estimates based on photos and descriptions sent via WhatsApp. For complex cases like termite infestations, we may need to conduct an on-site inspection to provide an accurate assessment and quotation.

The easiest way to book is through WhatsApp. Simply message us with your location, type of pest problem, and preferred date/time. We'll confirm your appointment and provide any necessary preparation instructions.

We accept cash, online bank transfer, and major e-wallets for your convenience. Payment is typically collected after the service is completed.

We use approved pest control products that are safe when applied correctly. Our technicians will advise you on any precautions needed, such as keeping children and pets away from treated areas for a specified period. We can also use pet-safe treatments upon request.

For most treatments, you don't need to leave your home. However, for certain treatments like fogging, you may need to vacate the premises for a few hours. Our technician will inform you in advance if this is required.

Treatment duration varies based on the pest type and property size. A standard treatment for a typical home usually takes 30 minutes to 2 hours. Termite treatments or severe infestations may require longer or multiple visits.

Preparation depends on the treatment type. General recommendations include:

• Clear clutter from affected areas
• Store food items in sealed containers
• Move furniture slightly away from walls if needed
• Ensure the technician has access to all areas

We'll provide specific instructions when you book your appointment.

Results vary by pest type. Some pests like cockroaches may show reduced activity within 24-48 hours. Ant colonies and termites may take 1-2 weeks to be fully eliminated as the treatment needs to spread through the colony. Our technician will explain the expected timeline for your specific situation.

We stand behind our work. If pests return within the warranty period, contact us and we'll arrange a follow-up treatment. Warranty terms vary depending on the service type and will be clearly explained before treatment.

Yes, we offer monthly, quarterly, and annual pest control maintenance plans. Regular treatments help prevent infestations before they start and are especially recommended for commercial properties and homes in pest-prone areas.